Mastering Business Relationships

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Business relationships are often one of the most crucial, yet undervalued parts to successful business ownership. This course will go over the best practices for building, understanding, tending, strengthening and maintaining business relationships from those with your employees, to with your vendors and clientele.

CPE Credits:

Curriculum

12 Sections
6 Lessons
0m Duration

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Introduction to Business Relationships

3 Lessons

Understanding the Importance of Business Relationships
Differentiating Between Personal and Professional Relationships
Exploring the Benefits of Strong Business Relationships

Building Rapport and Trust

3 Lessons

Strategies for Establishing Rapport With Clients and Partners
Developing Trust-Based Relationships
Effective Communication Techniques for Building Trust

Networking Skills

Emotional Intelligence in Business Relationships

Effective Communication

Negotiation and Conflict Resolution

Cultivating Strategic Partnerships

Customer Relationship Management

Cross-Cultural Business Relationships

Building a Personal Brand

Leadership and Influence

Maintaining and Strengthening Relationships

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